Thursday, September 06, 2007

FastNet. Good or Bad? - Frederick

As we know, lately there is a super fast Internet that you can get with only small amount of money. The Internet provider is called first media, and it is the one that we usually call with the term kabelvision. First media releases this service of Internet with a very low price and with the quality that is above the standard of Indonesian Internet. No, I should say waaaaaay above the standard. This Internet is called the FastNet.

You may wonder about the title and what I just say. It looks very different. Well, it is. In that first paragraph I only tell you what is my positive comment about it. Monday, 2 September 2007, 16:14. I told my dad to change my Internet from Telkom Speedy to this FastNet service. My dad has not told the customer service after I told that. Yet. Still on the same day, on 21:00 sharp my Internet went off. I asked by friend, Edward, he says that he has the same problem with me. I thought it was just a usual power off. Then I choose the option ‘wait’.

Tuesday, 3 September 2007. For one day my Internet was not active. I start panicking a little since Thursday is the time that I should write my blog. What if the Internet still off and I could not post my blog entry? Miss Jess would be mad at me for sure. I called my dad’s computer technician; he tried his best during that day to fix this problem. He said that he never seen this problem before. 4 hours until 22.45 he tried his best. And at the end we gave up. I asked my friend Edward again, he said that his Internet also has not up yet. Then I choose the option ‘wait’ again.

Wednesday, 5 September 2007. I tried to call the customer service of this first media company. I asked about many things and all of the questions are referred to this FastNet Internet. I started wondering, why would he refer me to this FastNet thingy? I just asked him about the power-off. That’s all. 16:07, I pissed off. Finally I cannot choose another option other than to switch to this FastNet media. When I check this Internet service in my hand phone, I found out that the kabelvision group makes this Internet service, which is the provider of FastNet. I am so pissed at them. Before I went to sleep I asked Edward again, he said that his Internet have not up yet also. I have no choice left. I waited again.

Finally, until today, my Internet is still not working. I should make this blog entry in my Microsoft word and post it later in the library. I think the one who causes other Internet to stop working is from the modem itself. Oh, I abhor them. To the one that make this happen, please think again for what you are doing. Many students suffer about this issue. I just want to tell this for a critique. Not as an offensive statement to all of their staffs. So, I guess I can put this into my blog since it should be a good critique to the people there. Last words: FastNet, Good or Bad? J

PS: THIS IS ONLY SOMETHING THAT’S ON MY MIND. IT IS NOT THE TRUTH BECAUSE I HAVE NOT PROVEN THIS STATEMENTS. WELL, MAYBE IT IS A TRUTH, BUT I WOULD NOT SAY THAT THIS COMPANY IS FILLED WITH BAD PEOPLE. MAYBE IT IS ONLY ME WHO FILLED IN ANGER AND CONCLUDED ALL THINGS FASTLY. AGAIN, SORRY FOR ALL THE CRITIQUES I HAVE MADE.

-Frederick

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